Frequently Asked Questions

How long is the delivery?

The delivery takes an average of 14 days, as the products mainly come to you from foreign warehouses.

Only part of my order has arrived, why is this?

There are (rare) cases when an order consisting of several products arrives separately, but there is no need to worry, the delivery fee does not change in this case. The rest of the order will also arrive within days.

Can I cancel my order?

Yes of course. You can cancel your order within 24 hours of placing the order, and we will refund your cost. Otherwise, the product must be returned.

I ordered the wrong size, can I return it?

If you want to exchange the slippers, send them back to us, and we will send you the desired size after they arrive. You can initiate the return process by email, where we will provide you with the address.